Refund Policy

At POTATOTECH LLP, we strive to ensure customer satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a refund policy based on the following terms.

1. Eligibility for Refunds

Refunds will be processed under the following conditions:

  • 📌 The request is made within 5 days of the purchase date.
  • 📌 The product/service is unused, undamaged, and in its original condition.
  • 📌 The refund request is accompanied by a valid proof of purchase (invoice/receipt).
  • 📌 The issue falls under our refund-eligible criteria, such as product defects or service failures.

2. Non-Refundable Items

Certain items/services are not eligible for refunds, including:

  • ❌ Digital downloads or software licenses once accessed or activated.
  • ❌ Services that have already been rendered or partially completed.
  • ❌ Subscription-based services after the trial period has ended.
  • ❌ Personalized or customized products.

3. How to Request a Refund

To initiate a refund, please follow these steps:

  • 📌 Contact our support team at support@potatotech.com within the eligible period.
  • 📌 Provide your order details, reason for refund, and any supporting evidence (screenshots, photos, etc.).
  • 📌 Our team will review the request and respond within 10 days with further instructions.

4. Refund Processing Time

Once approved, refunds will be processed as follows:

  • 📌 Refunds will be credited to the original payment method within 10 days.
  • 📌 Processing time may vary depending on your bank or payment provider.
  • 📌 If you do not receive your refund within the stated period, please contact us for assistance.

5. Cancellation Policy

Orders can be canceled before they are processed or shipped. To cancel an order:

  • 📌 Send an email to support@potatotech.com with your order details.
  • 📌 If your order has already been processed, it may not be eligible for cancellation.

6. Changes to This Policy

POTATOTECH LLP reserves the right to update or modify this Refund Policy at any time. Changes will be reflected on this page, and we encourage customers to review it periodically.

7. Contact Us

For any refund-related inquiries, please reach out to us:

Email: sales@potatotech.co.in

Phone: +91 9999991870

By making a purchase on our website, you agree to this Refund Policy.